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Forum Discussion
Photo Library not reachable on MacOS after Dropbox sync
I recently synced dropbox for MacOS and now my Photos Library is no longer working. I preferred Dropbox over iCloud for a few reasons, but using the Photos Library on my MacBook is essential for me. ...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorSorry to jump in here, Heather11, but have you reached out to Apple's support, to see if they can give you further info?
Hi Hannah - thanks for the question! Yes, I have reached out to Apple Support. They say since it's an issue with Dropbox/a third party app, they cannot solve the problem. They did give me some options to try and I still need to run those: 1) Turning off the Dropbox app and then trying to re-load Photos Library, 2) Delete the old Photos Library and create a new one 3) Uninstall Dropbox and use iCloud.
Has anyone with a MacBook running Ventura tried any of these options yet?
- Jay
Since the photo library needs to be moved, have you physically tried dragging the library to a folder outside of Dropbox?
I’m having a similar problem. Once Dropbox took my photo library my photos app on the mac stopped working. I’ve spent three hours with three different apple support techs and everything we try comes back to Dropbox being the problem. How can I stop Dropbox from syncing my photos? I want to just leave them on the computer.
