Forum Discussion

Jillwb's avatar
Jillwb
Explorer | Level 3
4 years ago

Photo uploads dates from iphone are off by 20+ years

I hit the dropbox backup this morning on my Iphone12 pro and the photos are backing up, but the dates are way off (January 2043/ March 2025 and February 2025), plus the photos with these dates are fr...
Camera uploads
Mobile
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the screenshots, Jillwb; they really help. 

 

Is this the first time you’re experiencing this behavior on the mobile app? Also, if I get this right, this is happening with files that have been automatically added to Dropbox via camera uploads, correct?

 

If you try to manually upload one of your files to the Dropbox app, do you experience the same thing?

Jillwb's avatar
Jillwb
Explorer | Level 3
4 years ago
Yes, first time it has randomly found really old photos and dates in the future.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Do the photos themselves have any EXIF data which could have the incorrect date on it to begin with?

     

    You should be able to view that info in Explorer/Finder (if the Dropbox desktop application is installed for the files to sync to your machine) when right clicking the image and choosing Properties/Get info.

    • kheberg's avatar
      kheberg
      Explorer | Level 3
      3 years ago

      I'm having the same problem and checked the EXIF data that there are no wrong dates there and the pictures have not been showing wrongly before. Don't remember exactly when they showed first in pictures, but maybe like 1-2 months ago.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Sorry to see you're having this issue too, kheberg.

         

        Are you seeing this behavior in the Photos tab as well? 

         

        If you open your camera uploads folder do you see the same thing?

         

        How about the actual metadata of the photos, when you open them and tap on the [i] option?

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