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NMDenise's avatar
NMDenise
Explorer | Level 4
3 years ago
Solved

Photos not syncing from my mobile to Dropbox

Not sure if I picked the right board.  Here is my issue.  Photos taken on my iPhone are synced to my PC.  The photos show up in my camera uploads in Dropbox.  But when I try to attach some photos fro...
Camera uploads
Dropbox Basic
Mobile
sync
  • Jay's avatar
    Jay
    3 years ago

    Seeing as the issue is with the Facebook site, we're not really able to assist further, since the files are visible in the Dropbox folder normally. 

     

    I'd recommend contacting them for further assistance on this matter. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey NMDenise, sorry to jump in here, but could you let us know if the Dropbox desktop app is running on your computer normally?

 

If so, can you have a look at your menu bar/system tray and let us know if it's up to date or still syncing perhaps? 

NMDenise's avatar
NMDenise
Explorer | Level 4
3 years ago

It says it is up to date.  The pictures are all there in the camera uploads in Dropbox on the computer.  But when I try to attach them to FB Marketplace (on the computer) they do not show up.  I did notice the pictures I need are now opening on the computer in Snip & Sketch on Edge Browser.  I believe Edge did an update in the last week or so as my photos have never said that before.

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