Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

yd19's avatar
yd19
Explorer | Level 3
3 years ago
Solved

Photos uploaded do not show up in the Photos tab

Hi there. I uploaded a bunch of photos and videos when i was on the main Dropbox home page on Windows.  I wanted them to show under the 'photos' tab, but they are all showing as files on the main h...
sync
upload
Web
  • Hannah's avatar
    Hannah
    3 years ago

    I'm afraid they cannot only appear in the photos tab, yd19.

     

    Since they are uploaded in your account, they'll appear in the All files page online and the Files tab in the app.

     

    You could create a folder, though, to move them into, if you want.

cisco_sanj's avatar
cisco_sanj
Explorer | Level 3
3 years ago

Hi,

 

This does not answer my question as the photos are showing as files under their appropriate folder but are not showing in PHOTOs. If I go to an IPAD or IPhone then i can see them under PHOTOs (and the files are obviously in their folders.)

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey cisco_sanj, when were the photos uploaded to your Dropbox account?

 

And do you see the same thing on other browsers as well?

  • cisco_sanj's avatar
    cisco_sanj
    Explorer | Level 3
    3 years ago

    Yes - i've tried Chrome, Firefox and Edge. All have some photos missing in the Photos tab.

     

    Thanks,

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      How large are the files that are not showing in your Photos tab cisco_sanj? 

       

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!