Forum Discussion

ph33's avatar
ph33
Explorer | Level 4
6 years ago

Picture Uploads from iPhone to Dropbox (file size varies)

I just took a picture on my iPhone X. I have Camera Uploads enabled so it uploads to my Dropbox and is titled "2020-02-12 13.07.52.jpg". The file size shows as 8,905KB on my Win 10 PC. Back to the ph...
Camera uploads
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi ph33, thanks for posting today!

Dropbox doesn’t modify your files in any way, especially with camera uploads. It only automatically renames them when using camera uploads to keep a uniform naming profile. Resizing images in any way is beyond what the app can do.

What I believe could be key here is you’re on an iOS device. Are you using iCloud to backup your photos as well, and is Optimize Phone storage enabled in the iCloud settings?

Keep me posted!

  • ph33's avatar
    ph33
    Explorer | Level 4
    6 years ago

    I don't use iCloud on my iPhone.  It's easy to replicate what I described.  Take a picture and move it to your computer the various ways I described.  You'll see you end up with three vastly different file sizes.  Can someone explain this?  Thanks for the quick response.  

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Is the image saved as a heic file on your iPhone?

      Have you enabled conversion of the heic file to JPG format on the Dropbox mobile app in the camer auploads section?

      Did you choose the automatic or 'keep originals' option when importing to your PC from the iOS settings page?

      This page has more info on the HEIC format and the various settings I mentioned above.

      • ph33's avatar
        ph33
        Explorer | Level 4
        6 years ago

        They appear to be saved as JPG on the phone.  That's the extension showing when looking at them on the computer when the phone is connected via USB (DCIM, etc).  

        Yes regarding enabling the conversion to JPG on the Dropbox Mobile App (Save HEIC Photos As - (JPG is recommended and checked)

        "Automatic" is selected in the IOS settings (Photos/Transfer to Mac or PC)

        With those settings I'm still perplexed as to why the method I choose to move the pictures to my PC yield files of varying sizes.  Am I missing something?  

        Thanks for working on this.

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