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Thao Ta's avatar
Thao Ta
Explorer | Level 3
3 months ago

Please help: "Public links have been suspended for generating excessive traffic"

Hello. Dear Dropbox Support Team, I hope this message finds you well. I am writing to formally raise a complaint regarding the repeated suspension of my Dropbox public links due to alleged “excess...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi Thao Ta​, let's see what we can find together on this!

Based on the error you received, it sounds like your access to shared links might have been temporarily paused. You can find out more info at this Help Center article.

Did you get an email from Dropbox informing you how to resolve this? If so, when exactly?

This will help me to assist further!

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