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Thao Ta's avatar
Thao Ta
Explorer | Level 3
3 months ago

Please help: "Public links have been suspended for generating excessive traffic"

Hello. Dear Dropbox Support Team, I hope this message finds you well. I am writing to formally raise a complaint regarding the repeated suspension of my Dropbox public links due to alleged “excess...
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Thao Ta's avatar
Thao Ta
Explorer | Level 3
3 months ago

Thank you for your help.
I’ve been receiving daily emails every time I use Dropbox, with each day showing a data usage exceeding 20GB, sometimes even 50GB.
However, the strange thing is that I couldn’t have used that much — my actual usage is only around 5GB, or even just 400–500MB — yet I still receive those emails and get locked out.

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