Forum Discussion

vwagner's avatar
vwagner
Explorer | Level 3
2 years ago

Problems syncing and getting Dropbox to recognize deleted files

I keep getting messages that my Dropbox account is over the 2 GB limit. I've removed several folders and file from Dropbox to my desktop to make room, but for some reason Dropbox hasn't recognized it...
desktop
Storage space
sync
vwagner's avatar
vwagner
Explorer | Level 3
2 years ago

No, I didn't check the Backup Page. How do I do that?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

You can click on the page Rich linked in his previous response or navigate manually by clicking on the upper right icon when navigating your Dropbox account on the website and selecting the Backup option vwagner 

  • vwagner's avatar
    vwagner
    Explorer | Level 3
    2 years ago

    I went to the Backups page and there are no files there. I don't know what to do next.

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