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gerry12345's avatar
gerry12345
Explorer | Level 3
7 months ago

"Public links have been temporarily suspended for generating excessive traffic." Please help!

Helllo I have been receiving emails "your Dropbox public links have been suspended for generating excessive traffic" . Weeks ago I deleted the file and even all other shared folders. Yet I am sti...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hi gerry12345, let's see what we can find together on this!

Based on the error you received, it sounds like your access to shared links might have been temporarily paused. You can find out more info at this Help Center article.

Have you recently shared a link which could have been downloaded many times, or to a large file? Also, is this the first time that this happens? 

This will help me to assist further!

gerry12345's avatar
gerry12345
Explorer | Level 3
7 months ago

Hi Megan . 
I am still getting these emails:

"Public links have been temporarily suspended for generating excessive traffic."

I have deleted the files that were originally shared. What else can I do?

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