Please help: "Public links have been suspended for generating excessive traffic"

Hello.

Dear Dropbox Support Team,

I hope this message finds you well.

I am writing to formally raise a complaint regarding the repeated suspension of my Dropbox public links due to alleged “excessive traffic.” Over the past 10 days, I have been receiving daily email notifications informing me that my public links have been temporarily disabled for this reason.

However, I would like to emphasize that I have been sharing only a very limited number of files, and the traffic generated is minimal — certainly not enough to exceed Dropbox’s bandwidth limits. In fact, I have proactively deleted all shared links each day in an effort to reduce any potential impact, and the total size of the files shared has been relatively small.

This ongoing issue is both frustrating and confusing, as I rely on Dropbox for my regular file sharing needs and believe I am using the service well within acceptable limits.

I kindly ask your team to review my account activity and provide clear insights into what is triggering the traffic limit warnings. If there is any technical issue or misunderstanding, I would greatly appreciate your assistance in resolving it. Please also let me know if there are any recommended actions on my part to avoid such disruptions going forward.

Thank you for your time and support. I look forward to your response and a resolution to this issue.