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LucaScarpellini's avatar
LucaScarpellini
New member | Level 2
9 months ago
Solved

Public links have been temporarily suspended for generating excessive traffic.

I have received an email a couple of times saying that Public links have been temporarily suspended for generating excessive traffic, the first time I was able to unban the account clicking on the li...
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  • Walter's avatar
    Walter
    9 months ago

    No worries, Luca. I've just followed up via email so please have a look at your inbox and we'll take it from there.

LucaScarpellini's avatar
LucaScarpellini
New member | Level 2
9 months ago

Hi Walter, Thank you for the reply, I received the email several times after that too, but I can't unban the account from 18.3.35

Thank you for your help

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    I see, thanks for the additional information, Luca. In that case, may we reach out via email to have a further look internally? 

    • LucaScarpellini's avatar
      LucaScarpellini
      New member | Level 2
      9 months ago

      Sure!

      Thanks for the assistance

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        9 months ago

        No worries, Luca. I've just followed up via email so please have a look at your inbox and we'll take it from there.

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