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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Re: Dropbox keeps resetting with every windows update to "online only" despite my settings for offline

Hey Doppler44 - thanks for bringing this to our attention.

Just to make sure we're on the same page, can you clarify your computer's exact OS version and the version/status of the Dropbox desktop app as shown in your menu bar/system tray?

Any additional information or even scccreenshots are more than welcome!

 

1 Reply

  • Doppler44's avatar
    Doppler44
    Explorer | Level 3
    2 months ago

    Thank you Walter - Dell desktop PC with Windows 11 (home); updated; 3th Gen Intel(R) Core(TM) i7-13700 (2.10 GHz); 64 gb RAM; 64-bit operating system, x64-based processor; OS build 26200.6899

    Dropbox 234.4.5591

    this problem also occurs on my Dell PC - same issue - nearly all my files revert to "offline" with most every windows update; I have read this is an issue; the only solution I saw involved not syncing (not a solution; otherwise why have Dropbox?) or changing an "advanced option" by reinstalling - I did that but the option to defer windows update in Dropbox was not evident to me. 

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