We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
TheSerg
2 years agoNew member | Level 2
Received Error 500 when approving access
I created an "app" folder and shared a link. In the link settings I selected "Only People I invite" to be able to access the folder contents. The person whom I shared the link with filled out the "sign up" form. However, when I try to approve the request I get an error 500 message.
1 Reply
- Walter2 years ago
Dropbox Community Moderator
Hey TheSerg - sorry to hear you're having issues with this.
For starters, could you clarify what you mean you created an 'app' folder?
A screenshot of the error would also help, so feel free to include one.
Thanks!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!