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Received shared link is giving me an error 'something went wrong'
I received a link to a dropbox folder from a potential employer and when I click the link, it required me to create an account, which I did. Then I get an error page with a bulldog on it telling me something went wrong (but not what) and if it's a fluke, refresh the page. No matter what I do, I cannot get access to the link I received. To get technical help, Dropbox wants me to spend money on a program that my potential new employer may already pay for so....
Any help would be greatly appreciated.
Thanks.
3 Replies
- Walter
Dropbox Staff
Hi there Valerie607 - sorry to hear you're having issues with this.
Could you please clarify if your employer is part of a team account or if they have an individual one?
Was the shared link shared with you with edit rights or view-only?
Have you by any chance tried clearing your browser's cache or using another browser to see how it goes?
Let me know of any updates!
I can only assume he has a business/team account but I only have a personal account. I would have had edit rights as he wanted me to create something within it. I have tried clearing cache and have also tried separate browser as well as separate window in same browser.
- Walter
If you're still getting the same error, you can ask the employer to check if the file or folder the link points to has been deleted or share a new link with you Valerie607
Keep me posted!
