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StuartH79's avatar
StuartH79
New member | Level 2
2 years ago

Receiving message of "Couldn't remove member"

Hi,

 

I am trying to remove a member from a shared folder but am receiving a message back saying "couldn't remove member".

Have tried both from Desktop and Website versions.

I am the owner of the folder.

 

I can change whether the member can "edit" or "view". But the person has left the organisation and need to remove the member and files from their devices.

 

Thank you

 

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1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there StuartH79 - sorry to hear you're having issues with this.

     

    There's an ongoing issue that's affecting some users at the moment - probably that's why you're unable to complete this action. 

     

    You can have a  look here for more information and subscribe if you like to get notified with updates. 

     

    I hope this helps a tad. 

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