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Forum Discussion
Recipient didn't get my file request
I sent a file request and nothing happened .
The recipient didn’t receive the request .
I used my IPhone and my iPad
Don’t have a laptop
- Jay
Dropbox Staff
Hi John88, thanks for bringing this to our attention.
Have they added no-reply@dropbox.com to their contacts list? Are you able to send the file request link again to their email?
This will help me to assist further!
- I will try and send the file request link again on my new laptop computer.
The files were very large with 850 pages and I tried it on my I phone and I pad do not think there was enough space .
Will try that then get back to you .
