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JW19's avatar
JW19
Helpful | Level 5
2 years ago
Solved

Recipient of shared link is being requested to log into Dropbox account

Hi

I am trying to share a DropBox link to a folder containing photos, from my MAC (using Monterey OS). I am using the Browser version of DropBox. No matter what I try to do the email recipient of the link is asked to log into her DropBox account.  I have re-read many articles on this problem but I can't seem to crack it. Any help would be appreciated.

Thanks 

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  • JW19's avatar
    JW19
    2 years ago

    Rich,

    I blew away the original link and made a new one with the setting you suggested and it WORKED!!!  thanks for help and great job!!!!

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  • gem40's avatar
    gem40
    New member | Level 2
    2 years ago

    I've had a Basic account with dropbox for probably 15 years. While in the past I could send a link to friends giving them a chance to download that item my friends are now ask to login or identify themselves. That is a problem now for a few of my friends who don't have a dropbox or Google or Apple account. Is there a way around it so everyone has access to items of mine if they get the link from me?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey gem40, thanks for reaching out to us.

     

    Is it possible that you're sending your friends "can edit" links instead of "view only" ones?

     

    A link with edit permissions, would require someone to login to access and edit the file.

     

    Can you try these steps to create your link and let me know if it helps?

     

    Cheers!

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