Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

estelle75's avatar
estelle75
New member | Level 2
11 months ago

Recipients of my link are getting an error - how can they gain access to the content?

Hello, 

 

When people click on my link in my marketing e mail, an error page appears . How can I do to allow people receiving my link to have access to it ? 

Error Messages
Share
Shared Links

1 Reply

Sort By
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    11 months ago
    @estelle75 wrote:

    When people click on my link in my marketing e mail, an error page appears . How can I do to allow people receiving my link to have access to it ? 

    How did you create the link, and what is the error message they're getting?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!