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mmpartee's avatar
mmpartee
Explorer | Level 4
2 years ago

Refresh required to get Upload button after every upload on Chrome browser

This seems like a recent change to how Dropbox works on Chrome on a Mac - whenever I upload a file, the +Upload button disappears, and I must refresh the browser in order to get it back. I routinely ...
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upload
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey mmpartee, would you mind sending over a few screenshots of the behaviors you've noticed in Chrome? 

 

It'll help me get a visual on this. 

mmpartee's avatar
mmpartee
Explorer | Level 4
2 years ago

Thank you so much Megan and Nancy . It seems that this is a browser-window width issue. In preparing screenshots, I narrowed the width of the browser window, and then the Create/Upload buttons don't disappear after an upload, because when the window is narrower, you don't get a preview of the uploaded file popping in on the right. So now I know. I think it would be great if they didn't disappear when the browser window is wider, so perhaps you can make this request of the developer team. Images attached.

 

Before upload:

 

After upload, narrower browser window (Create/Upload buttons remain):

 

After upload, but wider brower window - note Create/Upload buttons has disappeared, seemingly due to the preview window that shows up on the right:

 

Once I expand the browser window to the point where the preview appears on the right, the Create/Upload buttons disappear, but they don't reappear if the window width is reduced afterwards:

 

And lastly, here is the wider version after upload, but only after refreshing the browser:

 

 

Hope this helps Dropbox get better and maybe helps others who bump into the same issue! Thank you both for your attention to this.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi mmpartee, gotcha! 

     

    Yes, this is indeed a new update, as you predicted. 

     

    Your comments on our website have been quite helpful, and I will do everything I can to ensure that your voice is heard.

     

    Have a lovely weekend ahead,enjoy!

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