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dfouni's avatar
dfouni
New member | Level 2
8 years ago
Solved

Reinstalling dropbox for Smart Sync

Hello, I have upgraded my account to pro to use Smart Sync. However when i click on the reinstall link, a window opens and then closes and nothing happens.  Need help plz. I don't want to uninsta...
desktop
sync
  • Walter's avatar
    Walter
    8 years ago

    Hey there dfouni - how are you today?

    Have you rebooted your computer after upgrading at all? 

    Bear in mind that if you wish to re-install our software and don't want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.

    Hope this hepls clear things up and thanks for using Dropbox. If there's anything else I can do for you, please let me know!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Sorry I'm not following Pcs securities   - could you elaborate or share a screenshot of what's troubling you?

    Thanks!

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