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sullywhacker's avatar
sullywhacker
New member | Level 2
3 years ago

Reinstating old shared link

Hello - I saw the thread on the woman who asked about "reviving" a link from 2015 > the answer being she needed to contact the owner of the link as he/she had set an expiry for that link. I am trying...
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JasonSilverDBX's avatar
JasonSilverDBX
Icon for Dropbox Product Manager rankDropbox Product Manager
3 years ago

Hi sullywhacker ,

 

Very sorry to hear about your friend, and I can understand why you would want to access those pictures.  I am a Product Manager for Sharing at Dropbox, and while I don't have a solution for you, I recommend you reach out to Dropbox Support.  For privacy and security purposes they will not be able to grant you access to another account's private content - even if it is your friend - but its worth asking what options might be available.

 

P.S. Rich isn't a superuser for nothing!  He is also correct that free Basic accounts and content are removed after an extended period of dormancy.  

 

Jason

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