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merk
6 years agoHelpful | Level 6
Ridiculously slow upload speeds both when using the desktop app, and website.
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
- 6 years ago
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
ache75
5 years agoHelpful | Level 5
@merk No worries. Appreciate you trying to help. Hopefully someone from Dropbox will reply to me so we can get this fixed. We have a business account with the same issue.
Lusil
Dropbox Staff
5 years agoHey ache75, thanks for the initial troubleshooting.
Could you also give these steps (for Mac) a try?
Could you also give these steps (for Mac) a try?
- ache755 years agoHelpful | Level 5
Hi Lusil, unfortunately I'm still having upload speed issues. Any other troubleshooting I can try on a Mac?
- Lusil5 years ago
Dropbox Staff
Sorry to hear that, ache75.
Could you also try temporarily closing any third party apps, like security software and antivirus, and try again?
Do you also only get this issue when you're trying to sync files from the web by any chance?- ache755 years agoHelpful | Level 5
Hi Lusil,
I don't have any security software on antivirus on my Mac. Sorry, not sure what you mean by "Do you also only get this issue when you're trying to sync files from the web by any chance?" The issue I'm experiencing is when trying to sync from my desktop to Dropbox (using the desktop app).
- Alanl335 years agoExplorer | Level 4
We've had the same problem, use Filezilla Pro (Supports DB login) and open up multiple channels for export directly into your Dropbox storage. It's blazing fast! We're superusers with over 30TB of DB storage for video production.
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