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Forum Discussion
merk
6 years agoHelpful | Level 6
Ridiculously slow upload speeds
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
- 6 years ago
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
Daphne
Dropbox Community Moderator
6 years agoI was able to locate your open ticket in our Support channel and I've followed up with you there merk.
Please check your inbox when you have the chance for my message.
Thanks!
merk
6 years agoHelpful | Level 6
Got your message and replied there. I'll continue this through email. And if we resolve it I'll try to remember to post a note here as well in case it helps anyone else.
- auzhost6 years agoHelpful | Level 6
I too have been experiencing very slow upload / Sync speeds for about the last two weeks or more.
I only use the Desktop App and prior to this issue developing I had the Bandwidth setting set at the default, I have since changed to Unlimited upload and back again to default and back again to unlimited. None of which change/help the issue.
The main file I'm having issues with is Quickbooks DB file.
The file used to sync, after closing Quickbooks at the most within 30 seconds. Now it starts out saying, for example, 2+ days, then 6 hours then after up to 5 minutes it's synced.Also to When I try to open the file now, I have to Pause the Dropbox syncing before the file will open. On rare occasions, I have had this previously, but it's every time now.
File size is 142MB
Internet Connection is 100Mb Connection. Speedtest reports (today for example, but it's relatively typical) 26 Ping, 88 Down, 35 Up.Dropbox has changed something, obviously a so-called update/improvement, which clearly has gove very wrong. I also am a paid subscriber but I really don't like this new BS that is going on, including the ridiculous price hike for features I'll never ever need.
- merk6 years agoHelpful | Level 6
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
- Daphne6 years ago
Dropbox Community Moderator
Thanks for your update merk!
I'm sure this info will be helpful to others with the same issue so I appreciate you taking the time to keep us in the loop here too. :grin:
I'm sorry to hear you're having issues with this too auzhost.
I wanted to mention that we don't recommend syncing database files with Dropbox as this can cause syncing issues. You can check out more info on using databases here.
As a first step, can you try just restarting your internet router to see of that helps? This might get you a different route to the servers which could help with the speeds.
Let me know and we'll take it from there!
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