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Forum Discussion

merk's avatar
merk
Helpful | Level 6
6 years ago
Solved

Ridiculously slow upload speeds

I've tried uploading through the website and using the windows app.  In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
sync
upload
  • merk's avatar
    merk
    6 years ago

    I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.

    If you open a command prompt with admin priviledges, run the command

    netsh interface tcp dump 

    is autotuninglevel=disabled? if so try this

    netsh int tcp set global autotuninglevel=normal

    then try uploading or downloading and see if you get better results.

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey Tissie, I'm sorry to hear you're having issues with this!

 

There are a few things we can check to see if that will resolve the issue for you as some have found different steps helped them.

 

Can you first just check the bandwidth settings of your desktop app and make sure that they aren't limited?

 

If they aren't then please try the steps listed here to see if that does the trick.

 

Let me know how it goes and we can take it from there!

Tissie's avatar
Tissie
Explorer | Level 4
6 years ago

I have also checked limit upload speeds automatically.  I have checked the speed while it is set at this and then unchecked and set back to no limit, and it seems that the speed is exactly the same on both settings. So is the automatic upload limit being automatically enforced regardless of what is set in the preferences?

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    I'd be happy to look further into this with you Tissie.

     

    I've reached out to the email linked with your profile here, so please check your inbox when you have the chance if you'd like to continue through our Support channel.

     

    Since we can't see any info related to your account or devices here, we'll be able to work with more tool and info there.

     

    Thanks!

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