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Forum Discussion

merk's avatar
merk
Helpful | Level 6
6 years ago
Solved

Ridiculously slow upload speeds

I've tried uploading through the website and using the windows app.  In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
sync
upload
  • merk's avatar
    merk
    6 years ago

    I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.

    If you open a command prompt with admin priviledges, run the command

    netsh interface tcp dump 

    is autotuninglevel=disabled? if so try this

    netsh int tcp set global autotuninglevel=normal

    then try uploading or downloading and see if you get better results.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hi Tuxy79 and j2peol, sorry to hear that you're still having trouble with this. 

 

If you've already tried customizing the desktop app's bandwidth-usage settings to improve syncing, could you have a look at this link to check your options to contacting our Support team?

 

If you already have a ticket, could you let us know the ID (eg. #1234567) that's associated with it, so as to pass your comments along? 

 

Keep us posted!

j2peol's avatar
j2peol
Explorer | Level 4
6 years ago

Update: After contacting support, i had a couple hours of a decent upload speed, and it went back to 16kb. Since then, everytime speed dropped, i had to change the Bandwith limit to any speed, and back to unlimited, and restart the app. 

 

After 3 weeks doing so, now i get outstanding sync speeds without changing settings. I don´t know if there has been any change in Dropbox service, or if the service needed to settle like a new car. Anyway, nothing to complain about dropbox speed anymore, is running fast and smooth.

  • j2peol's avatar
    j2peol
    Explorer | Level 4
    6 years ago

    Update on the update...

    I rushed, it still sucks, back to the slow sync and nothing seems to work to make dropbox fast again.

    • Daphne's avatar
      Daphne
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Hey j2peol, I'm sorry to hear you're still having trouble with this!

       

      As you were already in contact with our Support team for this, I would recommend getting back to them (if you haven't already) to let them know that the issue is persisting.

       

      If you'd like to, you can let me know your ticket number (eg. #1234567) and I can pass along the details that you've posted here to keep my colleague in the loop.

       

      Thanks!

      • noisprere's avatar
        noisprere
        Helpful | Level 5
        6 years ago

        Hey, I'm new here in the "my Dropbox is taking forever to sync whatever" club

        Difference is my Dropbox app says it's using all my internet speed but even small files takes forever to sync.

         

        WTH. 

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