Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
merk
6 years agoHelpful | Level 6
Ridiculously slow upload speeds
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this.
I've already set the app to use unlimited bandwith and it hasn't helped. Dropbox is pretty easy to use, but if this is the fastest I can upload, dropbox is going to get dropped.
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
86 Replies
Replies have been turned off for this discussion
- noisprere5 years agoHelpful | Level 5
Dropbox folder. Actually, files upload fast using Dropbox web.
- bbbaaarrr5 years agoExplorer | Level 4
Hey guys, having the same issues here. OP's soluton didn't help. The speeds (both ways) are consistently at 1.8 megabytes/s.
I observed a peculiar behaviour though, when entering any value in the bandwidth limits preference, the speed briefly increases to about 8 megabytes/s. After about a minute or less it drops to the usual 1.8.
I am experiencing this for a year already. Went through hurdles with my ISP doing hardware replacements and route adjustments to no avail.
Seeing so many people complaining about the same mysterious issue makes me really consider switching. It's been too long already.
Cheers!
- Lusil5 years ago
Dropbox Staff
Hey bbbaaarrr, thanks for joining this discussion.
Since you've already tried changing the bandwidth settings on your desktop app, could you also see how many items you have in your Dropbox folder? - marcouolinc5 years agoHelpful | Level 5
@merk you save my life man. Thank you.
- ache755 years agoHelpful | Level 5
Hi there, my upload speed is also ridiculously slow. I'm on a Mac running Big Sur (11.2.1), hard-wired via ethernet, and using the desktop app. I have Gigabit internet with Xfinity. Ran a speed test and my upload speed is 37 Mbps, yet when I upload files to Dropbox I only get 5-6 Mbps upload speed max. I work with large video files and this is an absolute pain to deal with. I've already restarted the machine and modem many times to no avail. Network bandwidth upload and download rate are set to "Don't limit". Not sure what's causing the issue, but it's quite frustrating.
- merk5 years agoHelpful | Level 6
ache75 You might have issues with your internet connection itself. You said you have gigabit thru xfinity, but your upload speed was 37Mbps? If you have gigabit internet (for both upload and download) your upload speeds should be much faster. Should be at least several hundred mbps.
- ache755 years agoHelpful | Level 5
@merk Unfortunately that's what Xfinity offers in my area for Gigabit. Download speed (from my last speed test) is 940 Mbps, and upload speed is 35 Mbps. That's what they advertise and what I get when I do the speed test. From their page "Gigabit service can also be transmitted over traditional cable wiring, which does not require a fiber-optic line running to your house. Xfinity Gigabit Internet Service, which uses the DOCSIS 3.1 standard, can download data up to 1 Gbps, and upload data at 35 Mbps."
https://www.xfinity.com/hub/internet/what-is-gigabit-internet
It's not the internet connection. Wish it were. Something else is amiss.
- merk5 years agoHelpful | Level 6
ache75 Ah ok, sorry about that then.
- ache755 years agoHelpful | Level 5
@merk No worries. Appreciate you trying to help. Hopefully someone from Dropbox will reply to me so we can get this fixed. We have a business account with the same issue.
- Lusil5 years ago
Dropbox Staff
Hey ache75, thanks for the initial troubleshooting.
Could you also give these steps (for Mac) a try?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!