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Forum Discussion
merk
6 years agoHelpful | Level 6
Ridiculously slow upload speeds
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this.
I've already set the app to use unlimited bandwith and it hasn't helped. Dropbox is pretty easy to use, but if this is the fastest I can upload, dropbox is going to get dropped.
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
86 Replies
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- skimo6 years agoExplorer | Level 4
You are my hero. Thank you so much!
- damircudic6 years agoExplorer | Level 4
I have the same problem. I use web browser (Safari) for uploading. My upload speed is about 20% of the upload speed I have. It's very anoying to upload. If this problem continues, Dropbox for me will be useless and I will need to replace it for something else.
- Daphne6 years ago
Dropbox Community Moderator
Hey there damircudic, thanks for joining us here!
Most of the issues dealt with in this thread are related to the desktop app rather than through the website.
Since it's through your browser specifically, to rule out any browser specific issues please try the following and let me know if you see any difference:
- Use another web browser
- Use an incognito/private browsing window
- Clear your browser cache and try again
Let me know how it goes!
- JDD16 years agoHelpful | Level 5
Same issue here - Super slow upload speeds regardless of app or directly through web browser. Been through all the standard steps, including talking to my ISP etc. I'm sure it's on Dropbox's end as I also have a OneDrive account and do not experience this issue. This is unfortunate as I'm planning to move my entire business over to Dropbox as I prefer some of the options better, but this issue could force me to change my mind. It's crazy slow and when collaborating with someone in real time I can't be waiting minutes for a simple change in a small file to sync back up.
- merk6 years agoHelpful | Level 6
take a look at my post at the top of page 2 - it solved the issue for me. Or i guess i should say it improved the issue ;) it's still not nearly as fast as uploading to some other services. But I'm getting anywhere between 100 mbps and 200 mbps which is a lot better then what I was getting before.
- JDD16 years agoHelpful | Level 5
merk - thanks, but I'm on a Mac so I'm not sure that is the same?
- merk6 years agoHelpful | Level 6
JDD1 oh sorry, not sure if there is an equivalent settings for the mac
- Brisinghamen6 years agoNew member | Level 2
I am on a mac running 10.14.6
I have the same problem.
I used to be able to collaborate across Europe with colleauges dropping files in and they would upload / download overnight.
We can no longer do this as the file upload times have increased enormously.
My Upload speed is around 700kb/s.
I have tested the system using online speed testerts and I should be able to achieve upload of around 5MB/s
So Ihave less than 10% of what is available.
I have set Bandwidth to dont limit for both upload and download.
I have installed the latest software and have reset permissions several times.
I cant see any other istructions online for what might be a solution.
Please help so I can get back to work.
Thanks.
- varunsharma06036 years agoNew member | Level 2
I am also facing the same problem form over a week now, getting an upload speed of around 300 kbps. regardless of browser or desktop app. It's very frustrating, I am transferring from other sources for quick transfers
- canalla6 years agoHelpful | Level 6
@merk you rock! This solved my download speed that was down to 200 kbps - 400 kbs and had to download 400 Gb.....applied your solution and the speed went up to 10 Mbs.
Love you for ever and ever! :heart:
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