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Forum Discussion
AbbyGail Yap
3 years agoExplorer | Level 4
Running low on Dropbox space, just need to view shared folder item on iOS
I am using an Apple phone. My Dropbox storage is almost full. I only wish to view a shared folder. But every time I click the file, it takes me to an option to join a plan that increases my storage....
AbbyGail Yap
3 years agoExplorer | Level 4
Nope the X takes me back to the menu and ^ shows me the terms and conditions ……..sighhhhh
Calvin2DBX
Dropbox Community Moderator
3 years agoHi AbbyGail Yap ,
Sorry to hear that didn't pan out.
Have you tried asking them to send you a link to the content, so you won't get that screen in the first place?
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