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Forum Discussion
AbbyGail Yap
3 years agoExplorer | Level 4
Running low on Dropbox space, just need to view shared folder item on iOS
I am using an Apple phone. My Dropbox storage is almost full. I only wish to view a shared folder. But every time I click the file, it takes me to an option to join a plan that increases my storage....
johnysins
3 years agoNew member | Level 2
I'm using an Apple phone and my Dropbox storage is nearly full. I just want to view a shared folder, but clicking the file prompts me to join a plan for more storage. On the iPad, I can bypass this and simply 'view.' How can I achieve the same on my phone?
Calvin2DBX
Dropbox Community Moderator
3 years agoHi johnysins,
Thanks for reaching out!
Seems you're running into exactly the same scenario here.
Ask the sender to create a view only link for you.
A link should be viewable on any platform (it won't depend on you using a tablet rather than a phone), rather than a shared folder invite.
Have you tried viewing from a web browser (i.e. Safari, Chrome or Firefox) on your mobile phone?
You can "Request Desktop Website" in most mobile web browsers when pages aren't displaying the same options like on larger screens.
Keep me posted!
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