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Katzsam35's avatar
Katzsam35
Explorer | Level 4
3 years ago

'Save to My Dropbox' option on shared link is gone

A day ago I realized that Dropbox removed in my opinion the best feature. When sharing a folder with someone, you would have the option to make a shared folder, or to send them a copy. The perso...
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thorgi's avatar
thorgi
Explorer | Level 3
3 years ago

Hi,

 

I am also experiencing this issue with the Dropbox app in iOS.

 

I would open a shared link with me and the "save to my dropbox" button on the upper right corner is gone. The only options I have are either to "save to (my phone)" or "export". The "save (a copy) to my dropbox" option is still available if I open the link in the desktop version/web browser.

 

Thanks,

Ina

  • thorgi's avatar
    thorgi
    Explorer | Level 3
    3 years ago

    Below is a screenshot of a sample link opened in iOS - the "save to dropbox" option used to be where the red box is.

     

     

     

    Below screenshot shows that the same link, when opened on the desktop, provides the "save to dropbox" option:

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi thorgi, how are you today?

       

      I tested the same thing on my end, and when I try to access a link, I can see the "Save to my Dropbox" on the bottom right corner of the app. 

       

      Can you walk me through the steps that you follow on your end, in order to open the link? 

       

      Keep me posted!

      • thorgi's avatar
        thorgi
        Explorer | Level 3
        3 years ago

        The links are usually shared via Instagram app, I'd click the link and it would normally first open the link with the in-app browser within Instagram. I'd click on "open in external browser" and it would redirect/open the Dropbox app to the folder content like that screenshot I sent. Up until maybe a month ago, the "save to my dropbox" option was available on the top right of the screenshot I sent. I'd be able to click on that and choose where in my Dropbox I want to save it to but that is no longer an option in the iOS app for me.

         

        I've checked that there are no updates in the App store for the iOS app. I did recently update to iOS 17 so I'm not sure if it's related. My device is currently on iOS ver 17.0.3.

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