Forum Discussion

Oliver Thomae's avatar
Oliver Thomae
New member | Level 2
2 years ago

Saving photos both in Dropbox and icloud

I use photo saving in dropbox and in icloud parallel. Are there any problems known ? Up to now it works well.

My concern is: if the hard drive space on my iphone ist nearly full, then the photos are uploaded in original size in icloud and after that saved only in compressed size on my iphone. Could it be that the dropbox upload of the Photos in dropbox aren´t in original size then ? I hope not. Is there anybody who has experience with that situation ? Thanks a lot for your help, Oliver

sync
upload

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there Oliver Thomae - thanks for using Dropbox and happy Monday!

     

    Could you please clarify if you're referring to files you manually upload through the (+) button within the Mobile app or files you've automatically uploaded via the Camera Uploads feature? 

     

    Have you tried checking the file sizes after you uploaded the files?

     

    Let us know more information and we'll take it from there, Oliver. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!