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DBuser555's avatar
DBuser555
Explorer | Level 3
12 months ago

Screenshots that are .png on my phone are not in camera uploads?

Hello, I saved a screenshot that is a png but it isn't showing up in my Dropbox? It's a document that needs to be saved on that date, but it isn't there on Dropbox, even though it is in my phone Gall...
Camera uploads
Mobile
DBuser555's avatar
DBuser555
Explorer | Level 3
11 months ago

Hi, I have read something to the effect that PNG files aren't automatically uploaded?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi DBuser555 let me jump in here!

Your files whether .jpg or .PNG should be syncing to your camera uploads, as long as they're in your phone's camera roll.

Do you notice this behavior with a specific .PNG file? Can you recreate it when using another one?  Also, what is the OS you're using on your end?

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