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Ann W.6's avatar
Ann W.6
Helpful | Level 5
3 years ago
Solved

See names of online-only folders and files while offline

When I use the Android App, I can view files and folders that are not synched or saved for offline access.     On my new laptop, I don't have enough space to sync all of my dropbox files.  I have...
desktop
Storage space
sync
  • Hannah's avatar
    Hannah
    3 years ago

    Hey Ann W.6, thanks for reaching out to the Dropbox Community.

     

    We do offer a feature that helps you free up hard drive space, by making your files online-only.

     

    That means you'll only be able to see placeholders of your files in the Dropbox folder and you'll only be able to open them, if you're connected to the internet.

     

    You can see more info about this feature here.

     

    Let me know if you have any questions.

Ann W.6's avatar
Ann W.6
Helpful | Level 5
3 years ago

Try and go into your selective sync and check the box that checks every folder.  This effectively turns selective sync off.  As long as you have the "all new files online only " option picked, this seems to be what we need.  And yes, all folders on mine now show and all have the option to make available offline.

Munro's avatar
Munro
Explorer | Level 4
3 years ago

Thank you, yes, mine is working now too, horrah.  I think after I made the Dropbox folder Online-only, they all showed up after a while and I have been able to select a few folders to "Make available offline".

 

I'm still not sure where to get to my Selective Sync settings once it's installed - I'm on Windows 11 - but I don't need to now.  I don't personally think the "All new files online only" option is relevant, at least it didn't seem to be for me.

 

All's well that ends well

Munro

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