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Forum Discussion

michel Salloum's avatar
michel Salloum
Explorer | Level 4
3 years ago

"Send a copy" isn't showing as an option on my Windows context menu

hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:  
desktop
Dropbox Transfer
windows
michel Salloum's avatar
michel Salloum
Explorer | Level 4
3 years ago

Thank you for the reply,

am running Windows 10 pro build: 19045.3448

Dropbox app version 183.4.7058 .

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey all! 

 

If you're facing the same issue, can I open a ticket on my end for you, in order for us to have a closer look into this?

  • David L.160's avatar
    David L.160
    Explorer | Level 3
    3 years ago

    I'm having the same issue. I see it on some items but not others. I'm trying to send a WAV file to a client.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey David L.160! Do you mind clarifying the OS version of the device on which you're having this issue? 

       

      Also, what's your app version?

      • David L.160's avatar
        David L.160
        Explorer | Level 3
        3 years ago

        I'm on Win 10 Pro build 19044.3086.

        Dropbox v183.4.7058.

         

        'Send a copy' is something I use almost every day. I rebooted, hoping it would come back but that didn't help.

         

        If I right-click an empty area within the folder, I see a "Send with Dropbox Transfer" and it wants to send the entire folder but if I right-click the file itself, there are no Dropbox context menu items at all.

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