sending dropbox attachment on iphone

Question

Hi there&nbsp;on my iphone 13 pro when i send an email i double click on email message and then click attach file but then when i click on dropbox on locations nothing happens. This hasnt happened before and not sure why it is now.Any help appreciated.thanksMatt

Jay · Answer

Hi Matthew G.11, thanks for bringing this to our attention.
&nbsp;
Could you try temporarily disabling the Dropbox from the Locations, rebooting the device, re-enabling it and see if you can access it again?
&nbsp;
Are you using cellular data or a WiFi network to access the internet?
&nbsp;
This will help me to assist further!

Matthew G.11 · Answer

HiI disabled and enabled ie pressed button so went off green and then repressed so went green but still no luck. Is that what you mean?Happens on Wi-Fi and dataKind regardsMatt

Hannah · Answer

Sorry to jump in here, Matthew G.11.
&nbsp;
Are you using the Email app on your iPhone, or a specific email app, like Gmail, etc. to send your emails?

Matthew G.11 · Answer

I have email on my iPhone ie hotmail / my work 365 and am composing emails and can’t seem to attach anything from Dropbox .Kind regardsMatt

Jay · Answer

Is there a specific app you're using? Is it the Apple Mail app, the Microsoft Outlook app, or another app when accessing your inbox?

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sending dropbox attachment on iphone

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