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prashant siya's avatar
prashant siya
Explorer | Level 4
2 years ago

share link download issue

Hello Dropbox Team, I am using Dropbox API "create_shared_link_with_settings" for preview and download files for users. So, Preview is working fine but last few days download is not work it's thro...
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Здравко's avatar
Здравко
Legendary | Level 20
2 years ago

BenDBX, There appear some "noises" unrelated to any borders though! For instance I have a folder containing several dozen of files and total size 5~6MB. The link pointing there sometimes works sometimes no.

When I try to download using "Download" button in preview, it ask me to log in!? The link is public! Follows what appears:

Using the same link, when I transformed it to downloading one (dl=1 at the end), the downloading starts normally:

Is this normal?! 🤔 During my first post in this thread try to download resulted in 400 HTTP status on  the same link. Now on, it works though. In all cases the links work unstable! This started recently, despite I cannot point exact moment.

Thomas-DBX's avatar
Thomas-DBX
Icon for Dropbox Product Manager rankDropbox Product Manager
2 years ago

Hi Здравко,

 

You are actually still able to download shared folders & files without logging in. Upon clicking 'download' you will see a 'Log in or sign up' modal appear, and at the bottom of that modal there is an option which reads 'Or continue with download only' (see attached screenshot). Let me know if you are not seeing this on your end!

 

Thanks,

Tom

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    Hi Thomas-DBX,

    Thanks for your reply! I'm able to see this option (you talk about), but it doesn't explain the status 400. I didn't save screenshot at the time of my first post 😕, unfortunately. Anyway... as seems it was some glitch in Dropbox that's in the past already. In this context - when your team starts some rolling out, some more tests are always good idea to avoid such glitches! 😉 (I suppose some maintenance was around that time - not very well planned) Also, meaningless changes like the one to ask such things are... meaningless - if somebody want, the shared file/folder can always be added to recipient's account (as before). 🤷 In such a way just one more click becomes mandatory, but no any benefit as result of this.

    Thank you again.

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