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Shared folder doesn't exist
I shared a folder with someone outside of my company, which I do quite often with no problems. This one person is having difficulty accessing the folder. He gets an error message saying the shared...
Rupert,
First you must "join" the folder, whereupon the folder will appear in your dropbox folder and the files too IF you have enough quota in your account. This will allow you to read/write/remove files from/to the folder using your OS. Be careful!
Another way to go is to share-a-link-to-a-folder. This gives read-only priveleges via web page only.
Thanks for your reply,
However you think you misunderstood.
I am the owner of the account and folder, the admin, I shouldn't need to join. I've been able to access the folder before.
Suddenly today it says folder doesn't exist. That's not true, must be an error.
However you think you misunderstood.
I am the owner of the account and folder, the admin, I shouldn't need to join. I've been able to access the folder before.
Suddenly today it says folder doesn't exist. That's not true, must be an error.
Do you have DfB? Is the folder showing in your dropbox-folder (on hard drive)?
Hi Rick,
Thanks for the reply.
I have dropbox on my computer, and the folder does not show there either.
Im currently reinstalling the app to see if this fixes it.
I have aksed for support from dropbox and they just sent a link to the FAQ page (great support guys) ,so i really appreciate you taking the time to write me,
Strangely, I can access the folder from my dropbox app on my phone. It just seems to be unavailoable in the desktop app and website. Most frustrating!
- ‘/Everything is in here.’ May be an illegal folder name - did you check?
