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Shared folder doesn't exist
I shared a folder with someone outside of my company, which I do quite often with no problems. This one person is having difficulty accessing the folder. He gets an error message saying the shared...
Do you have DfB? Is the folder showing in your dropbox-folder (on hard drive)?
Hi Rick,
Thanks for the reply.
I have dropbox on my computer, and the folder does not show there either.
Im currently reinstalling the app to see if this fixes it.
I have aksed for support from dropbox and they just sent a link to the FAQ page (great support guys) ,so i really appreciate you taking the time to write me,
Strangely, I can access the folder from my dropbox app on my phone. It just seems to be unavailoable in the desktop app and website. Most frustrating!
- ‘/Everything is in here.’ May be an illegal folder name - did you check?
- I'm having the same mystery problem, except that it's not about shared folders. I go to the website and try to look at a folder through the dropbox website interface and get the alarming error message "the folder X doesn't exist". But if I try to access it via the Drobox app it's still accessible — and the actual folders on my laptop seem to be intact, thank God. These are not shared folders, just folders I access myself from iphone and ipad — and it doesn't seem to be all of them, just a random selection. Seriously NOT IMPRESSED. I depend on Dropbox to be stable; if it starts fooling around with my stuff, I'm out of here. Hope this gets figured out soon and stays fixed. FWIW I'm using an older version of Dropbox (13.4.21) on Mac OS 10.6.8, but not in a position to change this any time soon....
