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Stephen L 24's avatar
Stephen L 24
New member | Level 2
3 years ago

Shared folder with external party not showing uploaded files.

I have a shared folder with an external party. He has uploaded several documents but they are not showing on my dropbox desktop or browser. The files are showing on his end as uploaded. What can I do...
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CaraDBX's avatar
CaraDBX
Icon for Dropbox Engineer rankDropbox Engineer
3 years ago
Rich wrote:
A shared link doesn't allow a person to upload files back to you. It's a view-only method of sharing. If he used the Add to Dropbox option to add the folder to his account, he added a separate copy that does not sync back to you.

Hi, Dropbox Sharing engineer here. I want to clarify a misunderstanding: A shared link can allow a recipient to upload files back to you. To do so, create a shared link to the folder with edit access. The recipient can open the link, then click "Join Folder". Once they have joined the folder, the user can upload files to the shared folder. 

 

 

vmartins's avatar
vmartins
New member | Level 2
2 years ago

Hi,

Sorry to revive this thread, but I'm facing the same issue: I can't share a folder with edit permissions to external member. I looked everywhere at settings to allow this, but I didn't find any configuration to enable this function... 

 

Do you know where it is this configuration?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey @vmartins, let's jump right into this!

     

    Are you part of a Dropbox Team, or an individual account? 

     

    Have you tried the steps mentioned in this Help Center article? And did you come across any issues? 

     

    Let me know more, and we'll take it from there!

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