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Forum Discussion
priester68
9 months agoNew member | Level 1
Shared link via WhatsApp shows wrong name
Not sure what's happening here, but when I go to share a link to a dropbox folder to my WhatsApp group, it says Learned's Hill Shared with Dropbox. My account is not Learneds Hill and I can't figure...
Jay
Dropbox Community Moderator
9 months agoHi priester68, could you unshare the folder completely using these steps (meaning everyone will leave that folder), rename the folder, and then reshare it?
priester68
9 months agoNew member | Level 1
That didn't work. I unshared the folder, removed everyones access from it, then deleted the view link. Then I renamed the folder and went to share it again on WhatsApp and the link with Learneds Hill came right back. I just don't get it.
- Jay9 months ago
Dropbox Community Moderator
Could you try creating a new folder instead, and then move the files into that folder and then share the link to that folder to see if you get the same issue?
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