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Direct Response's avatar
Direct Response
New member | Level 1
9 months ago

Shared links are being downloaded instead of viewed

For years I mass produced document and use Dropbox to share the links with multiple viewers.   Recently, when someone click on a shareable link, they are forced to download the document first.   How ...
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Direct Response's avatar
Direct Response
New member | Level 1
9 months ago

Jay,

Thank you for the question.   I've actually narrowed down the problem to my short link service I use to send the dropbox links out.   For some reason the short link is forcing a download.   There are redirect options in the settings but its all greek to me.   Any recommendations?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago
Direct Response wrote:

Any recommendations?

Try speaking to whatever short link service you are using and ask them what you need to tweak/change. 

The link needs to not have ?dl=1 on the end to not download automatically BUT the provider may add things on before you see it/after its clicked. 

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