You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Ghost X Ghost's avatar
Ghost X Ghost
New member | Level 2
2 years ago

Sharing a folder that allows the receiver to view and download, but NOT join the folder.

I have tried everything to share a folder with someone so they can view and download, but NOT be able to join. I go into settings, and manages permissions, everything, and when I create a view only link, it still gives the receiver the ability to join the folder, which I do no want. I was speaking with a customer service person via chat, and they were giving me all the basic instructions copied and pasted from the help center, but nothing worked, and the chat got disconnected. Please help!

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  • JasonSilverDBX's avatar
    JasonSilverDBX
    10 months ago
    🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links ðŸ—¯
     
    We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  After careful consideration, we've decided to remove this feature.  This change will be implemented by mid March.
     
    Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
     
    Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for posting here, Ghost X Ghost. 

     

    Can you send me a screenshot of the shared link settings? 

     

    Also, the folder you’re trying to share via view-only link with them, is it already shared with other users perhaps? If yes, then it will have two figures on the folder icon, as shown here.

     

    Ping me, when you’ve got more info.

  • JasonSilverDBX's avatar
    JasonSilverDBX
    Icon for Dropbox Product Manager rankDropbox Product Manager
    10 months ago
    🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links ðŸ—¯
     
    We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  After careful consideration, we've decided to remove this feature.  This change will be implemented by mid March.
     
    Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
     
    Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.

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