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Forum Discussion
Solved
Sharing error
When I share a 47 minute recording the recipient only gets 30 minutes. This happened with three different recipients. It is something new. I have shared 45 minute sermons before without this error.
Tallman1948 wrote:
When I share a 47 minute recording the recipient only gets 30 minutes. This happened with three different recipients. It is something new. I have shared 45 minute sermons before without this error.When viewing a file shared from a Basic account the viewer is limited to the first 30 minutes of the file. In order to play the entire file it needs to be downloaded to the recipient's computer and played locally.
This is nothing new, and in fact the limit was recently increased from 15 minutes to 30 minutes. Plus, Family and Professional accounts can stream up to the first 2 hours of a file.
Rich
Super User II
Super User II
Tallman1948 wrote:
When I share a 47 minute recording the recipient only gets 30 minutes. This happened with three different recipients. It is something new. I have shared 45 minute sermons before without this error.
When viewing a file shared from a Basic account the viewer is limited to the first 30 minutes of the file. In order to play the entire file it needs to be downloaded to the recipient's computer and played locally.
This is nothing new, and in fact the limit was recently increased from 15 minutes to 30 minutes. Plus, Family and Professional accounts can stream up to the first 2 hours of a file.
Thank you! That explains it!
