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Forum Discussion
madebyporter
7 months agoExplorer | Level 4
Should I opt out of File Provider?
Device Macbook Pro M1 2021 64gb RAM Operating System/Browser (if using the web) macOS 15.3.2 Dropbox App Version (if using the app) 229.3.5074 Dropbox Plan Plus
So I'm thinking about opting ...
madebyporter
7 months agoExplorer | Level 4
Jay So now the process of opting out is completed, yet all my files show as zero bytes. Do I need to restart the sync process?
Walter
Dropbox Community Moderator
7 months agoIs the Dropbox desktop app running and syncing normally in your menu bar madebyporter?
- madebyporter7 months agoExplorer | Level 4
So I've done my third try at:
- Deleting the dropbox folder
- Signing out and signing back in
- Selecting opt-out of File provider
- Picking what folders I want to sync
The sync is now complete, but all my files have a size of zero-bytes. So to answer your question, its syncing in the menu bar, but the files are not really syncing as they are all there in "spirit", but I can't do nothing with them because they are all zero bytes.
Now I still have my old "File Provider" located dropbox files, but its my only copy of my local files. I would need to take a one week vacation to copy these out of there as I'm working on multiple projects with these files and I always have deadlines, like everyday. I was chatting with Dropbox Support the other day and they wanted me to delete it, but I can't at the moment. These files are not "backup" but "working" files that I back up at the same time. This system has been working forever until the File Provider change up.
The latest indexed Dropbox folder within "Users/<<user>>/Dropbox". This is an example folder in my latest Dropbox. I dont even know what "Boombox" is. Some random folder that appeared in my Ableton Bounce folder.My working "File Provider" leftover Dropbox folder I cannot delete this until I can find a 1-2 week window to allow me to move around files. Im around 500GB-1TB of files in my dropbox...maybe more. This is the most current folder.My menubar dropbox window- Walter7 months ago
Dropbox Community Moderator
I don't see any syncing icons on your files madebyporter - are those zero bytes files located inside your Dropbox folder?
- madebyporter7 months agoExplorer | Level 4
Yes. Please check the fourth screenshot for where the Dropbox location is. Then check first screenshot at the bottom which shows the location I'm showing.
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