We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
vvbio
3 years agoNew member | Level 2
Slow indexing and local info Dropbox doesn't update
Hi,
I haven't synced my Dropbox local files for about two months. I am trying to sync it, but the indexing seems to get stuck. Though the number of files are decreasing, it's so slow, two days for ...
Walter
Dropbox Community Moderator
3 years agoHey vvbio - sorry to hear about your syncing issue.
Can you please send me a screenshot of the app's exact status and version as shown in your menu bar/system tray so that I can have a look too?
Thanks!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!