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Forum Discussion
kkcljanice
4 years agoExplorer | Level 3
Smart Sync option is missing from File Explorer
Hello, I upgraded to window 11 yesterday hoping that this would resolve this issue, but no luck. Now I cannot see if my files are synced locally or on cloud. But strange enough, when I tried to open ...
Steve D
4 years agoExplorer | Level 4
I agree with Rich. Google "dropbox icon overlay missing" (or something like that) and you will see a lot of discussions on the topic, including those within this forum. If you have multiple apps installed that use icon overlays and modify the context menu then they can conflict with one another. The simplest solution would be to uninstall those apps (or disable a function within) if you are not using them or configure them to not implement icon overlays (if possible).
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