Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
leoheck
4 years agoHelpful | Level 6
[Solved, Ubuntu 22.04] Dropbox is always "Connecting..."
Hi, Dropbox tray icon says it is "Connecting..." forever. I cannot see the list of the latest modified files as it used to show or use the tray, actually. I am using Linux Ubuntu 22.04 ...
- 4 years ago
Hey folks,
I found an extension that solves this issue for me. It worked immediately as soon as I installed the extension. No reboot or logout was required.
I just have to point out I am using Ubuntu 22.04.
https://extensions.gnome.org/extension/615/appindicator-support/
I was and still also using this extension to display old tray icons. Maybe it is also important.
https://extensions.gnome.org/extension/2890/tray-icons-reloaded/
Now I am happy again, here is the proof to make you happy too.
Mod note:
Please note that Dropbox is only supported on vanilla builds of Ubuntu 14.04 or later, or Fedora 21 or later.
We don't officially support forks or variants of these operating systems, or other flavors of Linux at this time.
You can learn more about our supported distros for Linux here.
leoheck
4 years agoHelpful | Level 6
Hey Здравко I did not post the status command because it is ok, working.
Actually, I had an issue where 3 old folders were not syncing. And the status was indicating "Downloading 13 files..." forever.
And the folders were appearing with this sync icon. This was happening for a long time ago, let's say, more than a year. Or at least this is when I started to note it. The related files inside these problematic folders were mostly ".png" images, probably exported from an old app on an old OS during my Ms.C. Other files in the same folder (mostly .csv and .pdf) were Ok. Also, the filenames were not using any kind of non-utf8 format.
Well, I managed to solve this somehow, by removing these folders, deleting the Dropbox app, and adding them back, on the last day. So, the "dropbox status" is "Up to date" now.
I am a dropbox user for a long time, and I haven't seen any improvement for Linux. This tray icon is the worst thing I saw, including the old blurry icon. In the beginning, (many years ago) it was good and also useful. Today, it is always stuck at "Connecting..." and it definitely looks abandoned.
Also, installing dropbox on Linux/Gnome is really complicated since there are many non-nofficial ways of doing it and all of them are not good or outdated.
Also, on Gnome, I am using this extension allowing dropbox to be visible in the top menu.
https://extensions.gnome.org/extension/2890/tray-icons-reloaded/
This is an example of how outdated this tray icon is.
Also, I am not even mentioning that there are still some deprecated issues with the dropbox script... Most of the time I see dropbox complaining about something.
The last one is this isSet, that is is_set now. It happens in line 614.
Здравко
4 years agoLegendary | Level 20
Hi leoheck,
Yes, you are as expressive as possible. I can't add too much. Unfortunately I can't disagree. 🤷 Linux is NOT first class citizen here.
About 'isSet' method deprecation, it's just one more example. This planed move didn't reflect in the control script, as you mentioned. Fortunately, this method is not dropped yet. Let's hope Dropbox will update the script before Python's interpreter drop it completely.
In meantime (till possible Dropbox' fix), you can patch your script using following command:
sudo sed -i s/isSet/is_set/ /usr/bin/dropbox
The above will just update methods name. 😉
Hope this helps to some extent.
- leoheck4 years agoHelpful | Level 6
Thanks, however, I already patched it some days ago since I cannot live with a huge load of messages coming for me every day. haha
- leoheck4 years agoHelpful | Level 6
Hey folks,
I found an extension that solves this issue for me. It worked immediately as soon as I installed the extension. No reboot or logout was required.
I just have to point out I am using Ubuntu 22.04.
https://extensions.gnome.org/extension/615/appindicator-support/
I was and still also using this extension to display old tray icons. Maybe it is also important.
https://extensions.gnome.org/extension/2890/tray-icons-reloaded/
Now I am happy again, here is the proof to make you happy too.
Mod note:
Please note that Dropbox is only supported on vanilla builds of Ubuntu 14.04 or later, or Fedora 21 or later.
We don't officially support forks or variants of these operating systems, or other flavors of Linux at this time.
You can learn more about our supported distros for Linux here.
- alanpmuscat4 years agoHelpful | Level 6
Hi Leoheck,
Great to hear that you found a solution to the "always connecting" issue. In my case, on Pop!_OS 22.04 LTS, the two GNOME extensions you suggested as possibly providing a solution did not work.
So dbox_ still waiting for a fix to this issue. Kindly escalate a solution ASAP.
Thanks.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!