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Forum Discussion
leoheck
4 years agoHelpful | Level 6
[Solved, Ubuntu 22.04] Dropbox is always "Connecting..."
Hi, Dropbox tray icon says it is "Connecting..." forever.
I cannot see the list of the latest modified files as it used to show or use the tray, actually.
I am using Linux Ubuntu 22.04 (but it like that since the 19.10, I suppose)
The currently installed version of Dropbox is 149.4.4568
I also don't have the "Early releases" enabled as you can see in the following screenshot.
I also tried to remove `.dropbox` and `.dropbox-dist` manually to reinstall them cleanly.
You can check the date and time it was reinstalled here.
Hey folks,
I found an extension that solves this issue for me. It worked immediately as soon as I installed the extension. No reboot or logout was required.
I just have to point out I am using Ubuntu 22.04.
https://extensions.gnome.org/extension/615/appindicator-support/
I was and still also using this extension to display old tray icons. Maybe it is also important.
https://extensions.gnome.org/extension/2890/tray-icons-reloaded/
Now I am happy again, here is the proof to make you happy too.
Mod note:
Please note that Dropbox is only supported on vanilla builds of Ubuntu 14.04 or later, or Fedora 21 or later.
We don't officially support forks or variants of these operating systems, or other flavors of Linux at this time.
You can learn more about our supported distros for Linux here.
74 Replies
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- Walter4 years ago
Dropbox Community Moderator
Hey gencersumbul, sorry to hear about this.
Please note that Dropbox is only supported on vanilla builds of Ubuntu 14.04 or later, or Fedora 21 or later.
We don't officially support forks or variants of these operating systems, or other flavors of Linux at this time.
You can learn more about our supported distros for Linux here.
That said, have you tried any of the steps mentioned through this discussion?
- gencersumbul4 years agoExplorer | Level 4
I face exactly the same problem with @le_avion & @alanpmuscat under Pop!_OS 22.04 LTS. Is there any solution? @Valter
- Walter4 years ago
Dropbox Community Moderator
Thanks for your cooperation le_avion & alanpmuscat - you both got
- alanpmuscat4 years agoHelpful | Level 6
Yes, of course. By all means. It is actually what I was expecting from the start of this request for help.
- le_avion4 years agoCollaborator | Level 8
Sure.
- Walter4 years ago
Dropbox Community Moderator
Hey le_avion & alanpmuscat, sorry to jump in, but would it be OK if we send you an email to have a further look internally at this point?
- alanpmuscat4 years agoHelpful | Level 6
You are lucky that Dropbox is still working for you. Just keep in mind that there may come a day that you may have a problem and then you will know what it means not to get support. We need a working solution and not comments.
- le_avion4 years agoCollaborator | Level 8
Good for you but not very helpful. As usual.
- leoheck4 years agoHelpful | Level 6
This is bad for you. Dropbox is good and it is fully working on my linux box. The tray is getting better and better.
- le_avion4 years agoCollaborator | Level 8
They don't care.
Once my subscription is up for renewal I will say goodbye to Dropbox and move to a service that supports Linux fully.
As is I started moving my stuff out because they don't support keeping files on-line only on Linux and my laptop was running out of space because of this.
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