Forum Discussion

bulldogman's avatar
bulldogman
Explorer | Level 4
8 months ago

Some files are not syncing from my desktop to my other devices

I have some files (not all) that are in Dropbox that do not sync/ update from my desktop to my hand-held devices.  They updated for a long time but now have started not updating which is very inconve...
desktop
sync
bulldogman's avatar
bulldogman
Explorer | Level 4
8 months ago

I will need to check the accounts on the mobile devices, but I am 99% sure they are the same as the desktop.   Excel files that I edit on the desktop do not update to the mobile devices.  That is the problem.

Thank you.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Thanks for the heads up bulldogman! 

If you could check, that'd be lovely.

Does that only happen with Excel files? If you add a new file, I am guessing you can see it on the mobile app, right?

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