Forum Discussion

bulldogman's avatar
bulldogman
Explorer | Level 4
11 months ago

Some files are not syncing from my desktop to my other devices

I have some files (not all) that are in Dropbox that do not sync/ update from my desktop to my hand-held devices.  They updated for a long time but now have started not updating which is very inconve...
desktop
sync
bulldogman's avatar
bulldogman
Explorer | Level 4
11 months ago

I will need to check the accounts on the mobile devices, but I am 99% sure they are the same as the desktop.   Excel files that I edit on the desktop do not update to the mobile devices.  That is the problem.

Thank you.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Thanks for the heads up bulldogman! 

If you could check, that'd be lovely.

Does that only happen with Excel files? If you add a new file, I am guessing you can see it on the mobile app, right?

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