Forum Discussion

bulldogman's avatar
bulldogman
Explorer | Level 4
8 months ago

Some files are not syncing from my desktop to my other devices

I have some files (not all) that are in Dropbox that do not sync/ update from my desktop to my hand-held devices.  They updated for a long time but now have started not updating which is very inconve...
desktop
sync
bulldogman's avatar
bulldogman
Explorer | Level 4
8 months ago

It looks like that got it uninstalled.  When I search DropBox on my computer it shows

I assume the listings under "Search the web" are irrelevant, but do any of the installers, or the file folder need to be deleted before I try to reinstall?  Thank you for your help.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Happy to hear that, bulldogman!

No need to delete the installers, just use this link to reinstall the app and let us know how it goes!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!